Search Options

Show Categories
Show Cities
Show Listing With
Website Email Address
HomeDirectorySharjahMetals & SteelsSteel Fabricators & EngineersOnyx Industries FZC

Onyx Industries FZC

Onyx Industries FZC Details
Business Activity/Category:Metals & Steels > Steel Fabricators & Engineers
City:Sharjah
Country:United Arab Emirates
Telephone:
  • SHJ:06-5573406      (+971 6 5573406) or (065573406)
Fax:
  • SHJ:06-5573407      (+971 6 5573407) or (065573407)
P.O.Box:8416
Location:SAIF Zone
Website:

Your customers are more empowered than ever before, and they want to control when, how and even if they interact with you. In our texting, twittering, blogging world, the game is rapidly changing, yet youre still feeling the traditional pressures of how to service and support your customersincluding keeping costs down, resolving problems faster, reducing agent turnover, and uncovering cross- and up-sell opportunities. Lets face it. Your brand is on the line and its built through service. You need to make each of your thousands of customers feel like your only customer. That means interacting with them via their preferred channels and paces, while adapting to their behaviors, context and intent. You need to be proactive and even invisible sometimes. That means resolving issues before your customers even know they have them and facilitating interactions youre not even invited to. And you need to wow your customers. That means capturing and building organizational knowledge every day that resolves issues quickly, and when that doesnt work, diagnosing and fixing problems remotely. Consonas CRM software product suite facilitates effective and efficient service interactions across proactive, assisted and self-help channels and communities. The only CRM vendor focused entirely on service and supportwith a comprehensive, integrated point solution mix and the expertise to match, Consona CRM helps medium to large enterprises with customer service, technical support and/or IT helpdesk operations balance todays issues with tomorrows requirements. All the best ideas are right in front of you. Well help you listen to your customers.

Location Map

SAIF Zone
Sharjah
United Arab Emirates

0 Comments

Post a Comment

Post Comment

Keywords:

consona, software, service, customers, news, support, request, management, knowledge, customer, need, means, issues, info, help, events, corporation, youre, user, services, self, resolving, report, product, problems, proactive, interactions, effective, conference, channels, best, worldwide, world, work, want, version, vendor, uncovers, uncovering, twittering, turnover, traditional, tomorrows, todays, thousands, texting, technical, tackles, supportwith, suitea, suite, studies, stories, solutionsa, solution, site, sheet, servicesa, sell, rights, right, resource, resolves, reserved, requirements, remotely, remote, releases, reducing, recent, read, rapidly, quickly, privacy, pricing, pressures, press, preferred, practices, policy, point, paces, ownership, organizational, opportunities, operations, medium, match, make, login, live, listen, line, like, librarya, lets, leadership, large, know, keeping, invited, invisible, interacting, interact, intent, integrated, infoa, implementation, ideas, helps, helpdesk, headlines, general, gateway, game, follow, focused, flagging, fixing, field, feeling, feel, faster, fact, facilitating, facilitates, face, expertise, eventsa, entirely, enterprises, empowered, efficient, education, easier, doesnt, diagnosing, device, desk, deploymenta, customersincluding, customersa, cross, crmproducts, costs, corporate, copyright, control, context, contact, consulting, consonas, configuration, comprehensive, communities, clouda, chat, changing, centric, center, case, careers, capturing, built, building, brand, blogging, behaviors, balance, awards, availability, assisted, approach, announces, andor, agent, adapting, http://www.onyx.com/images/japanLogo.jpg, Web Self Service Software, User Conference, User Conference, The Consona Corporation Approach, Support Login, Software, Software, Site Map, Services, Services, RSS field, Request Info, Request Info, Request Info, Remote Device Management, Read Customer Stories, Product Support, Privacy Policy, Press Releases, News & Events, News & Events, New Consona Report Uncovers Best Practices for Easier and More Effective Knowledge Management, More headlines, Live Chat Software, Knowledge Management Software, Implementation, Follow Us, Fact Sheet, Events, ERP Software, Education, Customers, Customers, Customer Service CRM, Corporate Ownership, Copyright 2010-2011 Consona Corporation. All Rights Reserved., Contact Us, Consulting, Consona Worldwide, Consona Report Tackles Flagging Interest in Knowledge Management, Consona Leadership, Consona In the News, Consona CRM, Consona Corporation Announces General Availability of Service Gateway Version 4.2, Consona Careers, Configuration Software, Case Studies, Call Center Software and Help Desk Software, Awards, About Consona, About Consona, Read Customer Stories, Service Centric CRM Software, Read Customer Stories,